Reference
Reference
This section holds tables and short answers. Each row links to the article with the detail.
Quick answers
| Question | Answer |
|---|---|
| Is there an app to install? | No. VegaLoop is a web app at app.vegaloop.com. |
| Which devices work? | Garmin, Polar, Suunto, COROS, Oura, Withings, and Google Health (Fitbit and Pixel Watch). Apple Watch, Samsung, Whoop, and Strava are not supported. Devices and platforms |
| What is free? | Logging, device sync, the dashboard, the calorie target, the check-in, streaks, one active goal, 30 days of training history, recipes and meal plans, and export. Free and Plus |
| What does Plus add? | Full history, unlimited goals, training load, readiness, insights and suggestions, macro targets, and Plus templates and programs. Free and Plus |
| Can I get a refund? | Cancelling does not refund the current period. The Terms allow a written request within 30 days of a purchase, decided by VegaLoop. Billing policies |
| How do I export or delete my data? | Settings, Account. Other requests go by email. Your privacy rights |
| Is this medical advice? | No. VegaLoop and your health |
| What does this message mean? | Messages and what they mean |
Pages
Where VegaLoop runs, what each provider sends, how far back history goes, and how often it syncs.
Compare the two plans and see where each lock appears in the app.
Defines the terms VegaLoop uses.
Every message the app can show, with its meaning and the article that fixes it.
Short answers to the questions support hears most.
What you can do yourself, what to request by email, and what backups keep.
How billing cycles, renewal, cancellation, refunds, price changes, tax, the trial, and codes work.
What the calorie target will not do, how to turn a deficit off, and when to see a clinician.
Current limits
- The app is in English, with Metric or Imperial units. There is no dark mode, no CSV export, and no public API.
- No notifications are sent yet. The toggles in Settings record a preference.
- The email address on an account cannot be changed.
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